Litigation support services encompass a wide range of services that support businesses, professionals, and lawyers in preparation for trial or settlement. From document review, to legal research, to records retrieval, a litigation support services company can save you time, money, and resources. With an additional benefit of ensuring that your firm maintains its operational efficiency.
Case Works is passionate about delivering high-quality work and unparalleled customer service with each project we undertake. We built our company to support busy law firms, and we strive to give every firm we serve the opportunity to create something meaningful and effective in their law practice. Case Works is proud to play a large role in giving your clients the justice they deserve.
Defining Litigation Support
Complex cases may require many eyes on different medical and legal documents and several experts to complete various tasks. A firm’s legal team may find it easier to concentrate on trial prep when a litigation support services company performs duties like medical records retrieval, case auditing, client intake, client onboarding, and case management services.
Every case is different, and tasks may vary from day to day. Large, complex cases may require the team to build extensive databases, review thousands of documents, and handle an endless stream of medical document review and submissions. Using a litigation support services company may help a firm tackle a mass tort case, which is a complex and expensive endeavor.
The Most Helpful Litigation Support Services
The support services your firm must rely upon may change with each case. Here are some of the tasks your litigation support services team may handle for you.
Client Intake and Onboarding
Welcoming new clients to your firm requires gathering an extensive and time-consuming amount of information. A comprehensive and efficient client intake process can set the stage for a successful attorney-client relationship. Losing clients due to inefficiency can cost your firm millions.
Medical Record Retrieval and Review
While firms may use software platforms for medical records retrieval, manual retrieval of records isn’t always as easy to accomplish and often required in certain facilities. A support services team can tackle the complexities of finding and reviewing vital medical records in a fast, cost-effective manner.
Client Diagnostic Coordination
Complete due diligence on each case with assistance from a support team to perform general services like client diagnostic coordination. Don’t let the mountain of paperwork required to maintain records get in the way of preparing for trial or other litigation needs.
Avoid the likelihood of mistakes occurring in any facet of a case through expert case auditing handled by your support services team. Reduce the chance of an error occurring with a client’s case because of an unintentional mistake buried in a document or overlooked due to a poorly engineered operational process.
Case Operations Management
During a mass tort case, one of the most important reasons to use a litigation support service is to expand your operations team without having to lay off legal staff when the case begins to settle or wind down. Ongoing legal proceedings require extensive management of documents, the creation of client files, and the maintenance of associated records. Not having your medical and legal documents of the case in good standing is a costly operation mistake.
Client Management and Communication
Not all communications made during a lawsuit are sent to the court. For many firms, one of the most time-consuming areas is in client communications and the management of multiple cases simultaneously or the administration of many clients in a mass tort case. Not having a timely and efficient method of staying in constant communication with your clients is something many firms struggle with. Good litigation support providers have mastered this process.
Creating Demand Letters
Some cases never reach trial because the lawyer resolves the dispute before it ever gets that far. An effective demand letter can help to open a dialogue between your firm and the opposing counsel or another party. Demand letters in Personal Injury cases set the tone for the case.
When you’re facing the uphill battle of a mass tort case, your litigation support services team can assist in performing all the routine and necessary steps of filing the case with the appropriate court. Hit the ground running when someone else handles all the minutiae of filing the case, especially when handling mass tort cases and the endless case filings.
Using Litigation Support for Mass Tort Cases
There’s nothing quite like the mountain of paperwork that results from a mass tort case. From the standpoint of any onlooker, a mass tort case is an exciting and tense court proceeding where lawyers spend their time arguing their case and negotiating very complex matters.
However, the reality of mass tort cases is that they require immense paperwork, which takes time to build, create, and use to ultimately win or lose the case. Law firms build successful mass tort cases by creating exceptionally detailed and accurate medical records and supporting proof documents, as well as maintaining consistent communication with clients who may need to supply additional facts to support a case that can take several years to conclude.
At Case Works, we use our Case Ready™ system, which helps us take a mass tort case from the initial point of signed retainer to filing in the multidistrict litigation (MDL). We’re qualified and prepared to handle all the details of your large and complicated mass tort case and be with you every step of the way. Providing you with constant insight into your client’s cases.
Benefits of Using Litigation Support Services
When your firm chooses to rely on highly trained experts to handle the nitty-gritty details of your case, you’ll find that your legal team can focus on the “big picture,” which is obtaining the compensation that your clients deserve. Your legal support team can save you:
“Time is money” was never more accurate in the case of a complex lawsuit. Hiring a legal support provider costs money, but their hard work and attention to detail will save you lots of money in the long run.
Hiring the internal law firm staff to handle all the paperwork, prep, and maintenance of a complex case is expensive. Save money when you rely on our litigation support experts, who can handle everything from client intake to demand letters to filing cases. You will not have the burden and tremendous overhead costs to hire, train and retain a large internal legal staff necessary for mass tort cases.
Complex cases require significant space and resources, from computers and specialized programs to expert personnel and storage space. Let us use our resources to support your complicated case, so you don’t need to devote all of your internal firm’s resources to complete the time-consuming review and paperwork associated with your client’s case.
Some lawsuits may take years, but the associated paperwork, court submissions, and client communications don’t need to reach an overwhelming point. Ensure an efficient case strategy, whether the case takes one or five years. We customize our services for each lawyer and firm we serve, so you receive the utmost value from our litigation support services team.
Please contact the experts at Case Works today to evaluate your legal support needs. Let us do the heavy lifting behind the scenes, so your firm can operate with the highest efficiency and effectiveness for your clients.